Loyalty & Rewards for WooCommerce

Reward Customers. Grow Revenue.
Build Loyalty.

Vivid Loyalty is a cloud-based rewards engine that integrates with your WooCommerce store and Vivid POS. Points, VIP tiers, custom rewards and referral bonuses — all from one platform.

Points Automated Earning
VIP Tiers Bronze to Platinum
POS + Online Unified Rewards
ZAR South African Pricing

Powerful Loyalty Features

Everything you need to reward customers, build repeat business and increase lifetime value — online and in-store.

Automated Points System

Customers earn points on every purchase — online and in-store. Configure how many points per Rand spent, set minimum order thresholds, and watch engagement grow automatically.

  • Configurable points-per-Rand ratio
  • Minimum order amount threshold
  • First purchase bonus points
  • Birthday bonus rewards
  • Referral bonus programme
Points Dashboard Total Balance 4,820 points ≈ R482.00 value Current Tier 🥇 Gold 1.5× earning multiplier Recent Transactions + Purchase #1084+182 pts + First Purchase Bonus+50 pts Redeemed: R50 Off−500 pts + Birthday Bonus+100 pts + Purchase #1072+245 pts

Custom Rewards & Redemption

Create rewards your customers actually want. Fixed discounts, percentage off, free products or free shipping — all redeemable at checkout or in-store via the POS.

  • Fixed amount & percentage discounts
  • Free product rewards
  • Free shipping rewards
  • Usage limits & expiration dates
  • Tier-restricted exclusive rewards
Rewards Catalogue R50 OFF R50 Discount 500 points Redeem 15% OFF 15% Discount 750 points Redeem FREE Free Shipping 300 points Redeem GOLD ONLY R100 OFF VIP R100 Off 800 points Redeem Your balance: 4,820 points 4 rewards available

VIP Tier System

Automatically promote customers through VIP tiers as they earn points. Higher tiers unlock multiplied earning rates, exclusive rewards and priority benefits.

  • Automatic tier progression
  • Earning multipliers per tier
  • Exclusive tier-only rewards
  • Customisable tier names & icons
  • Progress tracking for customers
VIP Tiers Your Progress Bronze Silver Gold ★ Platinum 🥉 Bronze 1× points 0 – 999 pts 🥈 Silver 1.25× points 1,000 – 4,999 CURRENT 🥇 Gold 1.5× points 5,000 – 14,999 💎 Platinum 2× points 15,000+ Gold Tier Benefits ✓ 1.5× Earning ✓ Exclusive Rewards ✓ Priority Support Need 10,180 more points to reach Platinum

Dynamic Promotions

Run targeted promotions with bonus earning rules. Double points weekends, category-specific boosts, or product-level multipliers — all with flexible date ranges.

  • Time-bound earning boosts
  • Category-based bonus points
  • Product-specific multipliers
  • Global store-wide promotions
  • Stackable rules & multipliers
Promotions ACTIVE Weekend Double Points All orders earn 2× points · Sat 1 Feb – Sun 2 Feb 2025 multiplier SCHEDULED Category: Electronics 3× points on all electronics Mar 1 – Mar 15, 2025 SCHEDULED Product: Gift Sets 5× points on gift set range Dec 15 – Dec 31, 2025 EXPIRED Summer Sale Bonus 1.5× store-wide · Ended Jan 15 Promotion Stats Active: 1 Scheduled: 2 Bonus pts this month: +1,240

WooCommerce Checkout Integration

Your customers see their points balance, available rewards and VIP tier right at checkout. Select a reward, and the discount is applied instantly — no coupon codes needed.

  • Points preview in cart & checkout
  • One-click reward redemption
  • Tier status display
  • My Account loyalty wallet tab
  • Transaction history for customers
Checkout – Loyalty Your Cart 📦 Premium Wireless Earbuds Qty: 1R899.00 📦 USB-C Charging Cable Qty: 2R198.00 SubtotalR1,097.00 Loyalty Discount (R50 Off)−R50.00 ShippingR65.00 TotalR1,112.00 You'll earn +1,112 points on this order 🎉 Gold tier · 1.5× earning active 🎁 Your Rewards Balance: 4,820 pts Tier: Gold 🥇 Available Rewards: R50 Off (500 pts) ✓ Applied 15% Off (750 pts) Free Shipping (300 pts) Place Order

Loyalty Analytics

Track your programme's performance with a dedicated analytics dashboard. Monitor member growth, points circulation, redemption rates and identify your top customers.

  • Member & active member tracking
  • Points issued vs. redeemed
  • Tier distribution breakdown
  • Top customers report
  • Full audit trail
Loyalty Analytics Members 1,284 ↑12% Pts Issued 42.8k ↑8% Redemptions 312 ↑22% Revenue Lift +18% Points Activity (6 months) Sep Oct Nov Dec Jan Feb Tier Split 1,284 Bronze 40% Silver 25% Top Customers J. Smith · 8,420 pts M. Nkosi · 6,210 pts View All →

Built-In VIP Tiers

Customers automatically progress through tiers as they earn points. Higher tiers earn faster.

🥉

Bronze

1× Points

Entry level — every customer starts here and begins earning points immediately.

🥈

Silver

1.25× Points

Unlock exclusive rewards and earn 25% more points on every purchase.

🥇

Gold

1.5× Points

Priority support and 50% bonus earning rate. Reserved for loyal regulars.

💎

Platinum

2× Points

Double points, VIP treatment and access to the best exclusive rewards.

Works With Vivid POS

Vivid Loyalty integrates seamlessly with Vivid POS. Customers earn and redeem points whether they shop online or in-store — one unified loyalty wallet.

In-Store Earning

Every POS sale automatically awards loyalty points to the customer's wallet. No manual input — the POS handles it via webhooks.

  • Automatic point calculation at checkout
  • Category & product earning rules apply
  • Refund points automatically reversed

Online + In-Store Unified

Customers see one combined point balance regardless of where they shop. WooCommerce and POS transactions consolidated in a single wallet.

  • Unified customer wallet
  • VIP tiers apply to all channels
  • Single loyalty dashboard
Learn About Vivid POS

How It Works

Get your loyalty programme running in minutes.

1

Install Plugin

Install the Vivid Loyalty connector plugin on your WooCommerce store.

2

Configure Rewards

Set your points ratio, create rewards, define VIP tiers and earning rules.

3

Connect POS

If you use Vivid POS, loyalty is automatically linked — in-store sales earn points too.

4

Grow Revenue

Customers earn, redeem and climb tiers — driving repeat purchases and higher spend.

WordPress Plugin Included

The Vivid Loyalty WooCommerce connector plugin is included with every plan. It adds the loyalty wallet to your customer's My Account page, displays points at checkout, and handles all reward redemptions automatically.

Simple, Transparent Pricing

Choose the plan that fits your business. All plans include the WooCommerce connector plugin and full reward engine.

Starter
Small stores getting started
R199/mo
1 store · Core features
or R1,999/year (save 16%)
  • Points earning & redemption
  • Up to 3 active rewards
  • Basic VIP tiers (2 tiers)
  • WooCommerce checkout integration
  • My Account loyalty wallet
  • First purchase bonus
  • Basic analytics dashboard
  • Email support
Pro
Multi-store & advanced needs
R699/mo
Up to 5 stores · Full features
or R6,999/year (save 16%)
  • Everything in Growth, plus:
  • Multiple store connections (up to 5)
  • Custom tier names & branding
  • Advanced fraud controls
  • Full audit trail & logging
  • API access for custom integrations
  • Top customer reports
  • Dedicated support
Agency
Reseller / white-label
R2,499/mo
Unlimited stores · White-label
Custom annual pricing available
  • Everything in Pro, plus:
  • Unlimited client stores
  • White-label branding (your logo & colours)
  • Central licence management
  • Client onboarding tools
  • Bulk store provisioning
  • Cross-store analytics
  • Priority infrastructure
  • Dedicated account manager

Ready to Reward Your Customers?

Launch your loyalty programme today. Integrates with WooCommerce and Vivid POS — no complex setup required.