Privacy policy

1. Introduction

SL Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services
• Submit a contact form or inquiry
• Subscribe to our newsletter
• Engage with our website or services

This information may include: name, email address, phone number (including WhatsApp number), company name, billing details, and any other information you choose to provide. For clients, we also keep records of invoices, payments and account status.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you about services, updates, and marketing
• Process your transactions and send related information
• Send invoices, payment reminders and account notices (including notices of suspension for non-payment) by email, WhatsApp, SMS or phone
• Prevent fraudulent transactions and monitor against theft

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and services
• Business partners for specific projects (with your consent)
• Law enforcement when required by law

Suspended and Cancelled Accounts

If a service is suspended for non-payment, as set out in our Terms & Conditions, the data stored on it (such as website files, databases and email) is not deleted, but it will not be accessible until the account is restored. If an account is cancelled, the data linked to that service may be permanently deleted. We recommend that clients keep their own backups.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Your Data Protection Rights

Depending on your location, you may have the following rights:

• The right to access your personal information
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our website or email.